Last Updated: 20/01/2026
At Oleander Drive, we are committed to delivering our electric vehicles, solar products, and accessories in a safe and timely manner. This Shipping & Delivery Policy outlines how orders are processed and delivered.
By placing an order on https://oleanderdrive.com, you agree to the terms below.
1. Order Processing
- Orders are processed after successful payment confirmation.
- Order processing typically takes 1–3 business days, excluding Sundays and public holidays.
- Once processed, you will receive an order confirmation via email or phone.
2. Shipping Locations
- We currently ship within India only.
- Delivery availability may vary based on product type and location.
3. Delivery Timeline
Estimated delivery timelines are as follows:
- Accessories & small products: 5–10 business days
- Electric vehicles / large items: 10–21 business days
Delivery times are estimates and may vary due to:
- Location and accessibility
- Logistics partner delays
- Weather conditions or unforeseen circumstances
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- In some cases, delivery or handling charges may vary based on product size, weight, or delivery location.
5. Delivery of Electric Vehicles
- Electric vehicles may be delivered through:
- Authorized delivery partners
- Local dealers
- Company-approved logistics providers
- In certain locations, basic inspection or handover process may be required at the time of delivery.
6. Delivery Confirmation
- Customers must ensure availability at the delivery address.
- A valid ID or order confirmation may be required at the time of delivery.
- Once the product is delivered and accepted, Oleander Drive will not be responsible for loss or damage.
7. Delayed or Failed Deliveries
- We are not responsible for delays caused by:
- Incorrect or incomplete address details
- Customer unavailability
- Courier or logistics partner issues
- Additional charges may apply for re-delivery attempts.
8. Damaged or Missing Items
- If you receive a damaged product or notice missing items, please inform us within 48 hours of delivery.
- Provide clear photos or videos to help us investigate and resolve the issue.
9. Change of Delivery Address
- Address changes can be requested before dispatch only.
- Once an order is shipped, the delivery address cannot be changed.
10. Shipment Tracking
- Tracking details (if available) will be shared once the order is dispatched.
- Tracking availability may vary depending on the logistics partner and product type.
11. Changes to This Policy
Oleander Drive reserves the right to update this Shipping & Delivery Policy at any time. Any changes will be posted on this page.
12. Contact Us
For shipping or delivery-related questions, please contact us:
Phone: +91 99829 25510
Email: oleanderdrivepvtltd@gmail.com
Website: https://oleanderdrive.com